At Hibiscus Home, we want you to be delighted with your purchase, but we do understand that on occasion, you may want to return an item. We promise to put it right immediately, by refunding or replacing your order.

Please e-mail info@hibiscushome.com with your order details and the reason for your return and send the unused item(s) back to Hibiscus Home, 11 Art School, Victoria Street, St. Albans, Herts, AL1 3YS, in it's original packaging, within 14 days of receipt (7 days if you are fully cancelling your order).

Please ensure items are wrapped securely and we advise you use insured, registered delivery to return them as we cannot accept liability for goods lost or damaged in transport. Please note postage is only refunded by Hibiscus Home, if in the unlikely event, the goods are faulty.

Please read each product label for care information as we cannot accept items for a refund or exchange if they have been damaged in the wash (please note cushion covers and curtain panels are dry clean only). Any orders will remain the property of Hibiscus Home until we have received full payment for the price of the goods, plus postage and packing.
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